Terms & Conditions/Privacy Policy
Terms & Conditions

Client Responsibilities

Travel documents, including passports, visas, and health/vaccination certificates required are your responsibility. Valid passports are absolutely required for all international destinations and the expiration date should be at least 6 months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. See this State.gov link for passport support. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and the U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. (See this link.) Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport.

The name, date of birth, and gender that appears on the identification card must exactly match the same data that is listed on airline ticket(s) and booking records. Additionally, a visa and vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal records may contribute to the decision of the local immigration official(s). Should a visa not be issued, Travel Agent Jenny, LLC is not responsible for lost payments made toward the contemplated trip. If traveling to or through Canada, travelers with a Driving While Intoxicated (DWI) or other conviction records should always check whether current rules exclude admission. Travel Agent Jenny, LLC feels it is an invasion of privacy to make such an inquiry of you. The final decision of entry rests with the immigration or border services officer. For more information see Canada's government site and the Canadian Immigration facts.

Visit the USA State Department Web site www.travel.state.gov on a regular basis for information regarding the incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure and such time element should be taken into account by you when making deposits and/or non-refundable final payments. Visit the websites of the USA Centers for Disease Control and the International Society of Travel Medicine.

General Terms

Availability and price quotes are applicable to the date and time at which they are requested and cannot be guaranteed until payment is made. Quotes in a foreign currency fluctuate with exchange rates and international payments may carry a foreign transaction fee. Travel Agent Jenny, LLC will make every effort to honor the price as originally quoted, however, under certain circumstances, additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components. 

Flight confirmation is subject to availability and prices are subject to change after the date of deposit, including price increases in the fee for a seat assignment, fee for baggage, applicable fuel surcharges, or an increase in a government-imposed fee or tax. Passport copies are required to confirm international air reservations. Correct legal names that match identification to be used for travel must be provided by the client to Travel Agent Jenny, LLC. Name changes are not permitted on airline tickets. Clients are responsible for providing accurate information. Travel Agent Jenny, LLC is not responsible for costs incurred by incorrect information provided for travel planning including reservations and airline tickets. 

Once purchased, US air transaction prices will not increase, except for potential charges resulting from government-imposed taxes or fees. I consent to pay for such charges and authorize Travel Agent Jenny, LLC to charge my credit card for such additional amounts with appropriate notice. Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs, and taxes, and to reflect fluctuations in foreign exchange markets. If for any reason my credit card charges are later declined, reversed, or Travel Agent Jenny, LLC is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and Travel Agent Jenny, LLC shall be entitled to recovery, including reasonable attorneys’ fees in connection with collection. 

Overnight shipping fees for documents shipped to the client from Travel Agent Jenny, LLC may be billed to the client. Travel Agent Jenny, LLC offers retail travel services to customers, which are provided by separate and independent vendors of travel services. Travel Agent Jenny, LLC does not operate, control, or otherwise provide the services of independent travel vendors. Hence, the customer agrees that Travel Agent Jenny, LLC acts only as an agent for the client in acquiring transportation, hotel accommodations, sightseeing, and other privileges, or services for the clients’ benefit, and on the express condition that Travel Agent Jenny, LLC shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith.

Opinions expressed here are the author’s alone, not those of any tour company, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Privacy Policy

This Privacy Policy applies to information we collect about you when you use our website, any mobile app that we offer, and social media that we participate in. 

What Personal Information Do We Collect?

We collect your personal information (and that of your travel companions) that is provided to us either directly by you, your employer, or your travel sponsor, as applicable, in order to provide you with the products and services you have requested. In most cases, it consists of your full legal name, address, email address, phone numbers, and credit card information. We may also collect your employer or sponsor's name, passport number, driver’s license or other government-issued identification number, date of birth, gender, arrival and departure locations and times, airline, hotel or car rental frequent loyalty numbers, seat preferences, known traveler and global entry number, and other related travel information.

Information We May Collect Through Automatic Data Collection Technologies

We may collect other information, such as your IP address, search terms, and site pages when you visit us online. The technologies we use for this automatic data collection may include cookies and log data. We may use Google Analytics, which collects the cookie data. Go to https://policies.google.com/technologies/partner-sites for an explanation of how it collects and uses data. By using our website, you consent to our use of cookies.

We may also use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our website’s Terms and Conditions, or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other users.

How Do We Use Preference Based Advertising, Analytics, and Services?

We do not currently share your information that we collect for preference-based advertising purposes and we do not currently have any plans to do so.

Who Do We Share Your Information with and Why?

Travel Suppliers: We share your personal information as necessary with airlines, cruise lines, hotels, car rental companies, and other providers for whose services you have requested our assistance. We enter this information in the Global Distribution System (GDS), which passes it on to the travel suppliers. 

Email Communications: We may share your email contact information with our partners to assist with marketing our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products or services you have purchased. 

Transfer of Assets: We do not sell or lease personal information or provide a list of our customers to third parties. However, if another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Other Sharing: We may also share your information to protect and defend our rights and property.

Your California Privacy Rights

List of Third Parties: If you are a resident of the State of California, you may obtain a list of all third parties to which we have disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes, if any. You may request the information in writing at privacy@abctravel.com. 

Corrections: If wish to make corrections to any personal information you have provided, contact us at privacy@abctravel.com.

Do Not Track Disclosures: We do not take any particular action based on browser based Do Not Track (DNT) Notices; nor do we track your use of other websites.

Changes to This Policy: We may from time to time make changes to this Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. We will post any revised version of this Privacy Policy on our website. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes, we may provide more prominent notice or obtain your consent, if required by law.

This Privacy Policy was last updated on September 3, 2022.